Privacy Policy

Last Updated: [Nov, 2025]

At Hoom (www.hoom.com.sg), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

– Personal Identification Information: Name, email, phone number, delivery address.
– Transaction Information: Purchase details, billing details.
– Technical Information: IP address, browser type, time spent on site, pages viewed.
– Communication Data: Any details you provide when contacting us via forms, chat, or email.

2. How We Use Your Information

– Process and deliver your orders.
– Provide customer support and respond to inquiries.
– Improve website experience and product offerings.
– Send updates, promotions, or relevant product information (only if you’ve opted in).
– Meet legal and regulatory obligations, if applicable.

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties.

We may share your information with:
– Service providers such as logistics, payment processors, and email providers—for order fulfillment and communication.
– Legal authorities if required by law.

All third parties are required to keep your data secure and use it only for the agreed-upon purpose.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your user experience. Cookies help us:
– Understand how you use the website.
– Remember your preferences.
– Improve site performance and personalized experiences.

You can choose to decline cookies through your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:
– Request access to your personal data.
– Ask for corrections or updates.
– Request deletion of your data (where applicable).
– Withdraw consent for marketing communications.

To exercise your rights, contact us at: [Hooms’ email need to be update here]

7. External Links

Our website may contain links to external sites (e.g., social platforms or product partners). We are not responsible for the privacy practices or content on those websites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Hoom
Email: contact@hoom.com.sg
Website: www.hoom.com.sg